In accordance with the EU General Data Protection Regulations (GDPR) we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.

Who are we?

Here at EdExOnline, we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.

How we collect information about you?

We want to make sure you receive the communications that are most relevant to you, be it through visiting our website or receiving emails, post or phone calls.

What information do we collect?

We collect information in the following ways:

Information you give us

This could be if you ask us about our activities, register with us for online classes or an event, ask a question about EdExOnline, purchase something, apply for a job or volunteering opportunity or otherwise provide us with your personal information. This includes when you phone us, visit our website, make a purchase from us, or get in touch through the post, or in person.

Information we get from your use of our website

We gather general information which might include which pages you visit most often and which services, events or information is of most interest to you. We may also track which pages you visit when you click on links in emails from us.

Information from third parties

We may also receive information about you from third parties. This can include information such as your name, postal address, email address, phone number, your geographic location (for mobile devices), credit/debit card or bank account details.

How do we use your information?

Personal information we collect includes details such as your name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase), as well as information you provide in any communications between us. You will have given us this information whilst making a donation or registering for an event or any of the other ways to interact with us

We will mainly use this information:

– To administer finance
– To Providing portal access
– To monitor and report on Pupils’ progress
– To assess how well your school is doing.
– To safeguard and promote the welfare of students
– To ensure students’ safety and security

We will not sell or rent your information to third parties.

We will not share your information with third parties without your explicit consent.

When you are using our secure payment pages, your payment is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us by emailing admin@edexonline.co.uk

We may transfer your personal information to a third party in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Marketing

We may use your personal information for marketing purposes if you have indicated that you do not wish to be contacted by us for such purposes. However, we will retain your details on a suppression list to help ensure that we do not continue to contact you.

Access to your information and correction

You are entitled to view, amend, or delete the personal information that we hold. You also have a right to restrict how we contact you. Please email your request to admin@edexonline.co.uk

Cookies

What are cookies

A cookie is a small piece of data or message that is sent from a website’s server to your web browser and is then stored on your hard drive. They’re generally used to improve your user experience by – for example – remembering what’s in your online shopping basket or keeping you logged in on a website as you navigate from one page to another. Cookies can’t read data off your hard drive or other cookie files, and do not damage your system.

How we use cookies

The only first party cookies we use allow Google Analytics to monitor the performance of our website. We use cookies to store login information and remember preferences so you may want to check what these cookies are when this happen.
We only use essential third party cookies to process – for example – student registration essential information or process a payment you have made. Without them you would simply lose information from one page to the next.
We also use social media (e.g. Twitter, Facebook, YouTube, Google) and their buttons to connect with/to their websites, so read their cookie use policy to check what information they’re collecting on you too.
Our email marketing (which includes some but not all member communications) may be trackable at an individual level, allowing us to determine, for example, opens and link clicks. This information is generally used to help assess the effectiveness of communications so that – for example – we can send you info about trainings and trips.
How to change your cookies

Your web browser settings allow you to refuse any cookie or to alert you to when a cookie is being sent. They also allow you to control cookies stored on your hard drive.

The only third party cookies we use are essential to complete certain tasks, therefore if you disable them, the thing you’re trying to do won’t work.
Emails  are pretty essential so if you wish to disable tracking then please unsubscribe from our mailing list. This can be done by either unsubscribing at the bottom of your most recent email sent from us.

External websites

Our site may, from time to time, contain links to other sites, not owned or managed by us or links to the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

We may change our policy from time to time so please visit our website and read through our privacy policy each time you share your personal information with us. If you do not agree to these changes, please do not continue to use our website to submit personal information to us. If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the website.