1. Introduction

Welcome to EdEx Online. By accessing or using our services, you agree to be bound by these Terms and Conditions.

2. Definitions

• “Company” refers to EdEx Online.
• “User” refers to anyone who uses our services.
• “Course” refers to the eLearning courses offered on our platform.
• “Content” refers to all materials provided in the courses.

3. Account Registration and Responsibilities

Users must provide accurate information during registration and maintain the confidentiality of their login credentials. Users are responsible for all activities under their accounts.

4. Course Enrollment and Access

Enrolment in courses is subject to availability. Users will have access to course materials for a limited period (as shown at the time of registration) and must not share their access with others.

5. Payment and Refund Policy

Payments must be made in accordance with the specified terms. Refunds are available under certain conditions as outlined in our Refund Policy.

6. Use of Course Materials

Users are granted a non-exclusive, non-transferable license to use course materials for personal, educational purposes only. Users must not copy, distribute, or modify any content.

7. User Conduct

Users are expected to maintain respectful, lawful, and responsible behaviour while engaging with EdexOnline services. The following activities are strictly prohibited:

• Downloading, recording, or redistributing EdexOnline content without prior written permission.
• Gaining unauthorised access to any part of the platform or attempting to bypass security measures.
• Using expletives or engaging in language that is malicious, provocative, discriminatory, or sexual in nature.
• Falsifying personal or academic information with the intent to mislead or deceive others, including in forums or classroom discussions.
• Displaying disrespectful behaviour towards staff or other users.

8. Privacy Policy

We collect and use personal information in accordance with our Privacy Policy. Users have rights regarding their data as outlined in the policy.

9. Disclaimers and Limitation of Liability

We do not guarantee specific outcomes from our courses. All services are provided “as is” without warranties. Our liability for damages is limited to the extent permitted by law.

10. Termination of Access

Users must follow the Terms and Services when participating in live sessions, forums, or any interactive features. Breach of these standards may result in disciplinary action, including suspension or termination of access to the platform.

11. Changes to Terms and Conditions

We may modify these terms at any time. Users will be notified of changes and continued use of services constitutes acceptance of the new terms.

12. Contact Information

For support or questions, contact us at admin@edexonline.co.uk.